Shipping policy

 

Most orders are processed and shipped within our normal processing timeframe. During sales, holidays, product launches, or periods of high order volume, processing may take an additional 3–7 business days.

Please note that the estimated delivery time shown at checkout begins after your order has been processed and shipped. Processing time is separate from carrier transit time.

Once your order has been shipped, you will receive tracking information by email. Queen’s Growth & Beyond is not responsible for carrier delays after a package has been transferred to the shipping carrier.

Returns

We have a 30-day return policy, which means you have 30 days after receiving your order to request a return.

To be eligible for a return, your item must be unused, unopened, and in the same condition in which you received it, including its original packaging. Proof of purchase is also required.

To request a return, contact us at Support@queensgrowthandbeyond.com. If your return is approved, we will provide instructions on where to send your package. Customers are responsible for return shipping costs unless the item received was incorrect or damaged due to our error.

Items returned without prior authorization will not be accepted.